General
- Can I cancel the auto-renewal?
- Can I use my pass for a Group Ride?
- Can my pass be used in another city?
- Do I get a refund on my pass if I were to cancel it?
- How am I charged when I exceed the daily limit of my pass?
- How do I know what is the daily limit of the pass?
- How do I redeem a pass promo code?
- How is my pass daily limit calculated?
- How many rides do I get with the pass?
- How much are the passes?
- I bought a pass at 11 pm, does it count as pass Day 1?
- I rode past midnight, how does that deduct from the daily limit of my pass?
- Why did I get a recurring charge on my credit/debit card?
- What does the $1 unlock fee waived refer to?
- What does the daily limit of the pass include?
- When does my Neuron pass start and end?
- When will I get billed?