General
- How do I redeem a Pass promo code?
- Why did I get a recurring charge on my credit/debit card?
- Can I use my Pass for a Group Ride?
- How is my daily usage calculated?
- When does my Neuron Pass start and end?
- I bought a pass at 11 pm, does it count as Pass Day 1 after 11:59 pm?
- How much are the Passes?
- How many rides do I get with the pass?
- What does the $1 unlock fee waived refer to?
- What does the 90 minutes per day include?
- How am I charged when I exceed my Pass terms of 90 minutes?
- When will I get billed?
- Can I cancel the auto-renewal?
- Do I get a refund on my pass if I were to cancel it?
- I rode past midnight, how does that deduct from my Pass allowance?