I’ve entered the wrong email address to claim my reward. How do I rectify it? August 23, 2023 17:20 Updated You would have to re-attempt the quiz(zes) and/or re-watch the safety video(s), and submit the correct email address. Find out how to check your Neuron email address here. Related articles I’ve completed the quiz / watched the safety video, but I can’t seem to claim the reward. I forgot my Neuron email address, how do I check? Voice Guidance I’ve selected the wrong city, how do I change it? Can I keep a Neuron e-scooter/e-bike for private use?