In order to maintain balance, reliability and quality of service, we incur additional labour costs to maintain our fleet during ‘Peak’ periods of time. This results when there are more riders in a given area than available scooters.
Peak pricing rate helps us offset a portion of these additional costs to help us serve you better.
As for ‘Off Peak’ periods, the opposite is true. Low rider demand means less labour is required to maintain e-scooters. Therefore, we can lower our pricing rate in comparison to our standard fares.