If you are unable to delete your account via the app, please write in to us via feedback@neuron.sg and provide us with the email address and/or mobile number of your Neuron account you wish to have deleted.
Or
If you are unable to delete your account via the app, please double check your trip history to ensure there are no outstanding balances as it will restrict you from deleting your account. If you have any outstanding balances, kindly proceed to make the payment first.