Why am I still getting charged normal rates for my trips even after my Student / Corporate status has been verified? April 29, 2024 04:37 Updated Ensure your pass benefits are displayed as "Active" on your "Ride Pass" page before starting a ride. Related articles Can it be used in another city where Neuron operates? What is Neuron's Student & Corporate Program? My vehicle ran out of battery. What should I do? Why am I seeing a different Pricing, Pass or Subscription than my friend? Is it mandatory to wear a helmet?