Frequently Asked Questions
- What is ScootSafe Academy?
- How do I claim my ride reward?
- I don’t have my Neuron account yet. Can I still claim my reward?
- I forgot my Neuron email address, how do I check?
- I’ve entered the wrong email address to claim my reward. How do I rectify it?
- I’ve completed the quiz / watched the safety video, but I can’t seem to claim the reward.
- I’ve selected the wrong city, how do I change it?