Campaigns
Calgary Weekly Challenge
- How does the Weekly Challenge work?
- How do I achieve the weekly Bronze, Silver and Gold tiers and what are the rewards?
- Will the value from coupons count towards the Weekly Challenge’s 'minimum spend’ target?
- Will trips taken using a Neuron pass count towards the Weekly Challenge’s ‘minimum spend’ target?
- If I have other coupons on hand, can I choose which one to redeem for my next trip?
Dynamic Pricing
- What is ‘Dynamic Pricing’?
- Why have we introduced ‘Dynamic Pricing’?
- How will I know if 'Peak' rate is in effect?
- I think 'Peak' is active but when I scan the QR code to ride, there is no banner that details 'Peak' rate?
- I started my ride in the 'Peak' period & ended in the 'Off Peak' period, will I be charged the 'Off Peak' rate?
- How will I know if 'Off-Peak' rate is in effect?
Neuron Rider Case Study
Pay Per Ride Discount
- Do Group Rides qualify for the Pay Per Ride campaign?
- Do I have to start my trip within the Pay Per Ride campaign period to enjoy this discount?
- I have an active Pass. Am I eligible for the discounts during the Pay Per Ride campaign?
- Will my trip coupons be eligible for use with the Pay Per Ride campaign?