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Rider FAQs
Passes
Passes
General
Can Passes be used on separate days?
Can I cancel the auto-renewal?
Can I use my pass for a Group Ride?
Can my pass be used in another city?
Do I get a refund on my pass if I were to cancel it?
How am I charged when I exceed the daily limit of my pass?
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Student Pass
Are there any terms and conditions for the Student Pass?
How can I access the discounted Student Pass?
My tertiary educational facility is not enrolled to receive the discount, how can I enrol?