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  1. Rider FAQs
  2. Passes

Passes

General

  • Can I cancel the auto-renewal?
  • Can I use my pass for a Group Ride?
  • Can my pass be used in another city?
  • Do I get a refund on my pass if I were to cancel it?
  • How am I charged when I exceed the daily limit of my pass?
  • How do I know what is the daily limit of the pass?
See all 17 articles

Adjustments to the Monthly Pass in Slough and Newcastle

  • What are the changes to the monthly pass?
  • What happens if I ride for longer than 30 minutes per day?

Student Pass

  • Are there any terms and conditions for the Student Pass? 
  • How can I access the discounted Student Pass?
  • My tertiary educational facility is not enrolled to receive the discount, how can I enrol?
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