Upon activating a Group Ride, a deposit of $6 per rider is put on hold using your selected payment method, unless you have more than $30 in your eWallet. No charge is deducted from your account at this point.
This is required to authorise the use of our e-scooters.
After a Group Ride is completed, trip fare will automatically be charged to your selected payment method and the deposit will be returned to you in full.
Should payment be unsuccessfully billed to your selected payment method, trip fare will then be charged directly to your deposit:
- Deposit exceeds trip fare - If the trip fare is less than $6 per rider, fees will be charged directly from the deposit and all excess value will be returned to you.
- Trip fare exceeds deposit - If the trip fare is more than $6 per rider, fees will be charged directly from the deposit and you will be alerted of a pending payment for the outstanding value.