Please try to manually kick off and press the accelerator on the handlebar to start.
If this still doesn’t work, you may be experiencing an unexpected error.
You may be experiencing an unexpected error.
Please try the following:
- Restart your trip. You won't be charged an Unlock Fee if you restart within one minute.
- Contact Support through the in-app “Help” page (under the category "Vehicle Malfunction")
- Contact Support through the Vehicle Damage Form on our website.