I’ve entered the wrong email address to claim my reward. How do I rectify it? July 18, 2022 03:41 You would have to re-attempt the quiz(zes) and/or re-watch the safety video(s), and submit the correct email address. Find out how to check your Neuron email address here. Related articles I’ve completed the quiz / watched the safety video, but I can’t seem to claim the reward. I forgot my Neuron email address, how do I check? I’ve selected the wrong city, how do I change it?