Why am I still getting charged normal rates for my trips even after my Concession has been verified? April 22, 2024 01:35 Updated Ensure your pass benefits are displayed as "Active" on your "Ride Pass" page before starting a ride. Related articles Why can't I see my pass while I'm on Concession? How much does a Concession Pass cost? How long will this concession be valid for? What happens if my application is unsuccessful? How do I apply for concession pricing?